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Category: EdgeXperience

Backbase / Cloud Management / Core Banking / Customer Experience / UX / Digital Omni-Channel Platforms / EdgeXperience / Swiss Banking

Digital sales mit modernen und flexiblen Kundenberater Engagement Plattformen

Wie können Friktionen in Banking Customer Journeys vermieden und die Kundenberaterinnen und -Berater im digitalen Verkaufszyklus optimal unterstützt werden, damit Cross- und Up-Sell Potentiale voll ausgeschöpft werden können? Schweizer Bankkunden …

Cloud Management / Customer Experience / UX / Digital Omni-Channel Platforms / Ecosystems / EdgeXperience / Swiss Banking

Die Disruptoren disruptieren: ‘Business Building’ für etablierte Banken

Ein kürzlich erschienener McKinsey-Artikel erörtert die Notwendigkeit und das Potenzial für etablierte Banken, wie sie sich gegenüber dem Druck durch neue Marktteilnehmer im Finanzdienstleistungsbereich verhalten sollten. Er ermutigt etablierte Banken, …

Cloud Management / Customer Experience / UX / Digital Omni-Channel Platforms / Ecosystems / EdgeXperience / Swiss Banking

DISRUPTING THE DISRUPTORS: BUSINESS BUILDING FOR INCUMBENT BANKS

A recent McKinsey article discusses the need and potential for incumbent banks on how to act vis-à-vis the pressure from new entrants in financial services. It encourages incumbent banks to leverage their …

Backbase / Customer Experience / UX / Digital Omni-Channel Platforms / EdgeXperience

Backbase CEO defines the platform approach

The CEO of Backbase, Jouk Pleiter, creator of the people-centric Engagement Banking Platform, discusses the need for European banks to take a platform approach to digital transformation, one that creates …

Backbase / Customer Experience / UX / Digital Omni-Channel Platforms / EdgeXperience

Four Wins in All Four Categories: Celent Names Backbase a Leader in Digital Banking Platforms

“There is a reason why banks of all sizes in geographies across the globe continue to rely on Backbase as the provider of its digital services. It’s a perennial winner …

Core Banking / Customer Experience / UX / Digital Omni-Channel Platforms / EdgeXperience

Will Neo-Banks disrupt traditional Players?

Non-traditional players may not try to replace banks, but they may contribute to margin compression for banks by placing themselves between the bank and the customer. The biggest opportunity for …

Backbase / Cloud Management / Core Banking / Digital Omni-Channel Platforms / Ecosystems / EdgeXperience / FinTech

Edgexperience (Suisse) is powered by the Ultimate Digital Banking Platform Market Leader: Backbase

Not every digital banking platform can handle your needs as a retail, business, or wealth management bank. In your responsibility to find the right fit you may be truly challenged. …

Backbase / Digital Omni-Channel Platforms / EdgeXperience

Markteinführung: edgexperience (Suisse) digital Banking Plattform services

Wir freuen uns sehr, mit EdgeXperience (Suisse) die einzigartigen digitalen Omni-Channel-Plattform Services für Retail Banking, Wealth Management und Business Banking für die ganze Schweiz anzukündigen. EdgeXperience adressiert den enormen Druck …

Backbase / Digital Omni-Channel Platforms / EdgeXperience

Launch of EdgeXperience (Suisse) Digital Banking Platform Services

We are very excited to announce the launch of EdgeXperience (Suisse), the unique Digital Omni-Channel Platform Services for Retail Banking, Wealth Management and Business Banking across Switzerland. EdgeXperience addresses the …

Backbase / Digital Omni-Channel Platforms / EdgeXperience

Lancement de edgexperience (Suisse): services de plate-forme numérique

Nous sommes très heureux d’annoncer EdgeXperience (Suisse), la plate-forme numérique omni canal unique pour les banques privées, la gestion de fortune et les services bancaires aux entreprises pour toute la …

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